A study has been done by J.D. Power in 2017 to measure problems experienced by new-vehicle owners during the first two to six months of ownership. Datsun redi-GO has been ranked third in the entry compact segment by J.D. Power 2017 India Initial Quality Study (IQS). Datsun redi-GO has achieved a rating of (107PP100)* while the entry compact segment average rating stood at (121PP100).
Jerome Saigot, Managing Director, Nissan Motor India Pvt. Ltd. said, “This recognition is a strong testimony of customer acceptance and their confidence towards Datsun brand and redi-GO in particular. Datsun is focused on offering accessible and high-value-for-money cars for the young risers of India. On behalf of the Datsun India team I would like to thank all our customers and dealer partners for the commitment towards our brand”.
IQS Study is based on the sample responses from 8578 new-vehicle owners who purchased their vehicle from November 2016 through July 2017. Datsun also has been ranked sixth in India in after-sales customer satisfaction in the recent J.D Power 2017 India Customer Service Index (CSI) Study.
The 2017 India IQS Study examines more than 200 problem symptoms in eight problem categories (listed in order of frequency of reported problems): engine/ transmission; heating, ventilation and cooling (HVAC); driving experience; vehicle exterior; features, controls and displays; vehicle interior; audio, entertainment and navigation (AEN); and seats.
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