Honda Cars India Ltd., launched a new Customer Service Section on HCIL’s corporate website www.hondacarindia.com for existing customers who are seeking for service related information. According to HCIL’s this section is dedicated to valuable customers. This section of website has been developed for the ease of customers to access the service related information for their vehicle in an online, transparent and convenient format. The new website has been developed after a deep understanding of need of customers.
Speaking about the service website, Mr Jnaneswar Sen, Senior Vice President, Marketing and Sales, Honda Cars India said “Honda Cars India is a customer-focused company and we always strive to launch innovative solutions that offer complete peace of mind to our customers. We have been extensively digitizing our customer service operation and with the launch of new service website, we will establish a direct connect with our customers.” “Enhanced transparency and customer convenience will help us in increasing customer satisfaction. I would also like to take this opportunity to thank all our customers for their support to Honda brand and reaffirm our commitment to the Indian market” he added.
· Service cost estimation
· Easy maintenance tips for vehicles
· Maintenance packages
· Express service
· Oline service booking
· Information about upcoming service camps
Key features of this section include Overview of Honda Service, Ease of Online Service Booking, Model-wise Preventive Service Cost Estimation, Cost details for Extended Warranty, Express Service, Road-side Assistance, Maintenance packages and importance of Periodic Maintenance. With these user-friendly services, customers will not only get easy maintenance tips for their vehicles but also have all their queries answered through the FAQs section.